Privacy Policy

At Oraléy, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order, we collect the following information:

- Name

- Shipping address

- Phone number

- Email address

We do not handle sensitive payment information directly. All payment details are securely processed by third-party payment processors.

2. How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders.

- Communicate with you regarding your purchase or customer service inquiries.

- Send promotional emails if you’ve opted in.

At this time, we do not use your information for any other purpose. However, we reserve the right to change how we use customer information in the future without prior notice.

3. Third-Party Services

We use the following third-party services to fulfill orders and process payments:

Australia Post for shipping.

Squarespace for website hosting, which integrates with compliant payment processors (e.g., PayPal, Stripe).

Your information is only shared with these services as necessary to complete transactions and deliveries. We do not sell, rent, or share your information with any other third parties.

4. Payment Security

We use Squarespace's built-in payment processors, which comply with PCI-DSS standards. Sensitive card information is never handled by us and is sent directly to the payment processor’s servers.

Additionally, all domains correctly pointing to our website are automatically secured with SSL certificates, protecting your information from interception and fraud.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device to track your activity on the site. By using our website, you consent to the use of cookies.

6. Data Retention and Customer Rights

We retain your personal information for as long as necessary to fulfill your orders and comply with legal obligations.

You have the right to:

- Access the personal information we hold about you.

- Request corrections or deletion of your information by contacting us at support@oraley.com.au.

7. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices. The date of the last revision will be posted at the top of this page.